Prior to the scheduled roofing, I thank Frank and Champagne for all their hard work for laying tarp over the leaky sections of my flat roof due heavy rains we had in Dec 2021 and early Jan 2022 to protect my roof in case of another episode of heavy rain which Steve, SSRC, manager coordinated.
Kelsey, project coordinator, was awesome to see the roofing through to completion. She was always quick to respond and answer all my phone calls even when I had many questions. Thanks so much Kelsey!
And here comes the Residential Roofing crew to make it all happen. Chaz, foreman for the project, so patient and knowledgeable ensured the roofing was PERFECTLY done from beginning to end. His Team of gentlemen, John, Koa, Romeo, Lejje, and Jude worked flawlessly and professionally together to ensure my roof was water tight and every shingle was placed in the PERFECT position. They work safe and made sure my roof was safe too. Thank you guys! Super Awesome job well done!!! It was a Blessing to meet you all.
In closing, there is no other choice than Surface Shield Roofing to meet your roofing needs. Everything was PERFECTLY done! Much Mahalos Surface Shield Roofing!”
“All the Surface Shield employees were courteous, professional, knowledgeable, and kept us informed on every step with full explanations. Q and A’s answered immediately. We feel the company is 100% recommendable.”
“Thank you for the prompt and quality work you did when re-roofing our home. We were in an emergency situation with multiple heavy leaks due to heavy winds which blew off most of our shingles. Thankfully, Surface Shield quickly and expertly completed the job before the upcoming rain! And no mess!”
“We are pleased and satisfied with our completed roof project and would highly recommend your company to anyone. Your team members worked efficiently, were responsive to questions and concerns, and were mindful of keeping us informed during each step in the scope of work performed. We also appreciated our initial meeting with Glen Smith, your estimator, who provided information on our roofing needs and the process so we could then make an informed decision. In our opinion, your company sets a benchmark in customer service which other companies could learn from. Thank you Ian, John, Frank, and Mark for a job well done!”
“As a property manager, I deal with different vendors all the time, and at times it can be very frustrating. I received estimates for the roof repairs from four different companies but Surface Shield Roofing proved to be the best company to work with. They were very honest and dependable. They were also very good at keeping me updated with the projects. Thank you Roy and Ian.”
“Surface Shield did a very professional job with our roof, from initial recommendation to final installation. Although the job was delayed numerous times by rain, Surface Shield kept us updated and saw the job to completion. I would certainly use them again.”
“After I saw your ad in the newspaper, I contacted your company. I would highly recommend Surface Shield Roofing. All the employees I came in contact with were professional, on time, and very nice. The work performed met all my expectations from start to finish. I wish all of you continued success. You did a great job!”
“We had the privilege of having Surface Shield Roofing, LLC (SSRC) install our Photovoltaic (PV) system in the past. They did an amazing job, taking care of everything with professionalism and integrity. When we needed to have our roof re-roofed (due to wind damage), we were very pleased that SSRC agreed to perform the necessary repairs, as we knew that they would do an excellent job. Because of the number of roofs SSRC does, there was a bit of a wait-time to start our job, but the wait was well worth the product. They were again very professional, clean, and courteous. I have experience with many other roofing companies (through our church, friends, etc.), and none of the other companies compares to the quality of SSRC. For most of the other companies, it costs a fair amount to fix the damages to landscaping, other property, or to complete an incomplete job, but not with SSRC. I can’t thank them enough, Even the president of the company worked personally with us… We could not be more satisfied.”
“Quick to respond, Roy the estimator was great, price was good, they were the only company to suggest the TPO roofing option (which we chose). Other companies did not respond when I asked for quotes to replace our roof back in March, maybe roofers were busy. They did a great job on the roof. Main problem was that it took them 3 weeks to put back the solar water panels after they put on the roof.”